It says I’m on level 17, what can I do? When you change your email or password, your account will be put in quarantine, which means that the Recycling and Gift Shop features will be blocked and you will only be able to SELL designed items through your Bazaar. If a technical problem occurs to everyone who has been using the launcher, we’ll fix it as soon as possible.
STARDOLL SIGN UP DOWNLOAD
If you’re experiencing a technical issue, for example, you’re Bazaar is not showing or you get an error message when trying to access one of the website’s feature, we always suggest that you delete the installed version of the Launcher and DOWNLOAD IT AGAIN, following the link available on the Launcher page. The Launcher works only for certain types of computer. I’m experiencing technical issues with the Stardoll Launcher, what should I do? Everything about the Launcher is available on the Launcher page on the website.
Only the REAL ACCOUNT OWNER can request the reactivation of an account. The system delete the account automatically, it can take around 4 months of inactivity for an account to disappear. Several purchase reference numbers (you can find this information on the email you receive once your purchase has been made successfully) An account can be permanent deleted if not accessed in a while. Email address used to create this account (this information is MANDATORY for the recovery of the account) 4. Check your email spam box, in case you can’t find the emails you can also send us the information below: 1. The first email you receive will confirm that the email address is correct, click on the link available and repeat the first step.
STARDOLL SIGN UP PASSWORD
I can’t access my account, what should I do? If you forgot your password and have verified the email address on your account, click on “forgot password?” on the login page. If you keep sending us messages, YOU WILL RISK LOSING YOUR OTHER ACTIVE ACCOUNTS. We reserve the right to not inform the reason for closing an account, in all cases. PLEASE DON’T INSIST on reopening it! You will receive an email to inform you that the account has been closed. Once the account has been closed for breaking the rules, it can’t be reopened. My account was closed for breaking the rules, can I have it back? NO. We’re not able to help you with payment issues. I’ve had an issue with a membership or Stardollars purchase, what should I do? Please contact Xsolla! They take care of all payments made on Stardoll and they’re available 24/7 to help with all payment issues. IF YOU ARE A ROYALTY MEMBER, ASK YOUR FRIENDS IN THE ROYALTY CLUB! Q. YOU CAN ALSO CHECK THE HELP SECTION or ASK YOUR FRIENDS FOR HELP. PLEASE READ THIS FAQ BELOW BEFORE WRITING TO US (You might not get a response if your question is listed below) IF YOU CAN’T FIND YOUR ANSWER BELOW, PLEASE SEND US ONLY ONE MESSAGE AND WAIT FOR A RESPONSE. (UPDATED 2022) Due to the pandemic, our team has been reduced and we’re working, as much as we can, to keep our activities and fashion releases. You do not need to report issues listed below - we are working hard to solve them
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